Refund policy
We want you to love your purchase, but if for any reason you are not completely satisfied, we’re here to help.
Returns Eligibility
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No returns. Exchange within 24-48 hours only if defective.
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Returns will not be accepted for items that show signs of use, damage, or alteration.
Non-Returnable Items
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Sale or discounted items
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Signs of use, Damage, or Alteration
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Customized or made-to-order products
How to Initiate a Return
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Contact us through our website with your order number.
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Our team will guide you through the return process and provide a return address.
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Customers are responsible for return shipping costs unless the item received was defective or incorrect.
Refunds
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Once we receive and inspect your returned item, we will notify you about the status of your refund.
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If approved, your refund will be processed within 5–7 business days after approval. Customers must provide correct bank account details.
Exchanges
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We only replace items if they are defective, damaged, or if you received the wrong item.
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For exchanges, contact us within 48 hours of delivery.
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Lumière Bling reserves the right to refuse returns that do not meet the above conditions.
This return policy applies to orders delivered within Pakistan only.